FAQ’s

Answers To Your Questions!

Please take a look at some of the common questions I get. If you have a question that hasn’t been answered or just want to chat about your upcoming Wedding or Engagement photoshoot please feel free to contact me.

About MeContact & Bookings

We’re super nervous about having our wedding pictures taken!

You aren’t alone! The majority of our couples feel this way! Due to the nature of our style, we don’t intrude on your day, so once you get over the initial awkwardness (maybe 15 minutes tops!) of having a camera pointing at you, you will be cracking on with your day! Most couples forget I am there, allowing them to concentrate on their day and have a blast!

How would you best describe your style?

In a nutshell, documentary/candid, but in reality, nearly all wedding photographers are documentary as they are capturing events as they take place. I try hard not to influence events as it allows the photographs to represent the true nature of the couple. However, certain situations call for different techniques and each couple has their own ideas of what they would like from their photos.

In the lead up to the wedding, I will discuss with you what it is that you are looking to get from your photos and how much time you want to invest in them. Certain situations call for different techniques. There isn’t a one size fits all for wedding photography, so we endeavour to provide you with a bespoke service to suit your needs.

When do we have to pay and how much is the deposit?

The deposit is 25% of the total invoice. Until this is received, your date is open on a first come first serve basis. The balance is due 30 days prior to your wedding.

Should I add a second photographer?

Second photographers are a great option, but not a necessity. Obviously, one photographer can only be in one place at a time, so a second photographer really comes in handy for photos of both parties getting ready in different locations. One photographer can still cover these events, you just have to bear in mind timings! A second photographer also allows more angles and more moments to be captured from your wedding. If you have the budget, then it’s definitely worth considering!

Black and white, what is your process?

We provide a mixture of black and white, normally around 75% delivered in colour. Sometimes, photos just work better in black and white, whether it’s to add drama, or a sense of dapperness, or even to hide an unflattering light! We mix it up for variety, but if we have chosen to deliver the images in black and white then it’s normally for a good reason. If there is a photo or two that you would like switched either way, then just let us know!

As each photo is individually edited, we don’t provide a full copy of black and white and a full copy of colour. Photographers that do this are normally batch editing, which is significantly faster, but paints all the photos with the same brush!

What happens if it rains on the day?

Things get wet! We live in a beautiful lush green environment, so rainy days are a part of this. Don’t worry, you will still have a magical day and we will still be there capturing the fun! We aren’t put off by a bit of rain, so we will be embracing it in the photos. We love couples that embrace the weather as it can make for some incredibly dramatic shots!

What happen if you are ill or injured for our wedding?

This has never happened, but in the very unlikely event, we would use our network of photographers to find a suitable replacement, or if you find your own we will of course offer a full refund.

Do you have back-up equipment?

We shoot with two cameras, mainly to offer variability to our lenses which ensures that we deliver a variety of images and don’t miss moments, the plus side of this is that in the unlikely event that a camera fails, we have a spare. We all shoot with top quality professional equipment, so, touch wood, this has never been an issue. We also carry multiples of all other equipment, so in the event of an issue, we have options.

How many images will we receive and do we get usage rights?

This is always a slightly open-ended question as it depends hugely upon the event. A very rough guide would be 50 photos per hour of photography. We prefer quality over quantity!

You have full printing rights. This means that you can print, copy and display how you please. I own the copyright for commercial reasons. For instance, if a brand wanted to use one of your wedding pictures, they would need to discuss image rights with me beforehand. I, of course, would let you know anyway, and if you didn’t want it happening, it wouldn’t.

Do you do group photographs?

Yes! We recommend they are kept to a minimum and a list is made ahead of time. We can help you organise the list to make the process as painless and quick as possible!

Do you do posed couple portraits and if so, when?

Yes and no! Yes, we do couples photos, but we try and stay away from posing. We don’t think that photos of you guys peeping from behind a tree last the test of time… What we do is go for a walk with you both, somewhere away from the crowd and somewhere pretty. It’s relaxed, it’s a breather for you guys and they create photos that are important. Our input is very minimal allowing you guys to be you.

Do you offer Engagement Shoots (aka Pre Wedding Shoots)?

Absolutely! We know loads of great places to visit, or we can come to a place that is special to you, maybe somewhere that you go on holiday, or where you got engaged. Just drop us a message and we can make the arrangements. They are a great way of getting to know each other ahead of your big day too!

How long do we have to wait for the photographs?

Depending on the season, we aim to deliver your photos between 4 to 8 weeks after the event. We don’t like to rush them, so they do take time! Good things come to those who wait!

Does it matter if you haven’t worked at my venue before?

Not at all! We are used to working at new locations that we haven’t visited before, it’s a part of being a documentary photographer. We have the ability to work quickly, use the resources that are present to us and deliver amazing photos! We research the venue and location online ahead of visiting, so we have some idea of what to expect before arrival anyway!

Where are you based and how far will you travel?

Wildly in Love is based on Exmoor. How far will we travel? Anywhere! We are ramblers at heart and love to explore new places!

Do you charge for travel?

If the wedding is within a couple of hours of us, then not normally, if it’s further afield, then it’s something that will be discussed when you initially enquire. Depending on our schedule we might not need to!

Will you need any information about our wedding day in advance?

Yes, we will. Useful information for me to have on your wedding day includes things like the locations where you’ll be getting ready, the ceremony and reception, timelines for the day, a list of the group photos you’ll want and any sensitivities I should be aware of.

We collect all of this information from you via an online questionnaire ahead of your wedding day. Why? We are big believers that the most important part of a wedding day is that the both of you have an awesome time. The last thing we want to do is bother you with loads of questions when you could be celebrating with your guests. We may have already discussed these, but we still ask that you fill the form out in its entirety.

Do we need to feed you?

Weddings are long days for us, so if there is food available then we won’t say no! Having a hot meal on the day helps us keep our energy up and is always welcomed. If it’s not feasible, then it’s not a problem, we can bring a trusty sandwich!

Are you fully insured?

Yes, we have liability and indemnity insurance.

Can I see a full wedding shoot?

Yes, please send us a message to see a full shoot!

Can we meet or chat?

Yes! We are happy to meet you in person, ideally, this will be done locally to where we live. Alternatively, we are available on any of the modern or traditional forms of communication. Zoom, FaceTime, whatever works for you!

Are there any hidden costs?

No! Weddings are complicated enough without having to second guess what you are going to be stung for. When we quote, it includes travel, accommodation etc, all the photos delivered digitally as full resolution JPEG’s and they are not watermarked!!! Printed items are the only things that are not included, but are available separately.

Do you supply wedding albums?

Yes, we use fantastic UK based printers, the options are vast. We help to create an album that will suit your budget and requirements.

Do you have a contract we sign?

Yes, this has been professionally written in order to provide us both with security. The contract is signed digitally after the quote has been accepted.

Why don’t you use USB’s?

We try to minimise our carbon footprint, so to avoid adding another piece of plastic to the pile, we prefer to send your photos digitally. This also means that you will get your photos quicker.

How much editing do you do? I hate my arms/ankles/[insert body part here] – can you make them skinny?!

We edit photos to be as true to form as possible, focusing mainly on colours and cropping. If you have a concern, then it is better to let us know ahead of time so that we can factor it in when shooting on the day. If your concern is a minor fix such as a small scar, then we can normally touch this up as we go. If your concern requires more advanced editing, then this can be done, but we outsource the work and you would be charged per photo.

Our belief is that we are all flawed in some way, but we are all beautiful in our own individual right. Embrace your imperfections, they are what makes you who you are!

How soon do I need to book you?

As early as you possibly can. We work on a first come first serve basis!

How do we book?

The best method is to drop us a message through the online messaging system.

Can I pay by credit card?

Yes, you can, we have a secure online card payment system.

Can friends and family view and buy prints of the images?

Absolutely! When your photos are delivered to you, you will receive two passwords. One gives you exclusive access to the images, so you can choose what photos are made visible to your friends and family. This means that you can keep photos that you might use for thank you cards or gifts private. The second password you can pass on to your friends and family so they can view the photos, download them for free and order prints if they desire. We also offer a discount code that is free for everyone to use for a while after the wedding.

What happens if we aren't allowed to have our wedding due to Covid-19 restrictions?

We will work with you to find a mutually convenient date and transfer your booking over. The most important aspect for us is communication, so please don’t be a stranger! If you are worried, then get in touch.

How long do you keep our photos for?

The images are stored with us for a minimum of 3 months, the online albums are kept online for a minimum of 3 months with the option to extend online storage if desired. We strongly recommend that you download a full copy of the photos and then make a backup of them. If you have had a disaster and lost them all, please let us know and we can check to see if we still have a copy of your files!

Do you mind if family and friends take pictures with their cameras?

Absolutely not!! It’s your wedding, so you can do as you please. We would strongly recommend asking guests to not use their phones for photos during the ceremony as they taint the images we are taking for you! We also recommend only having one photographer taking photos at the couple’s shots and group shots so that everyone knows where they are looking!

It’s worth remembering that you are paying us to capture the day so that you and your guests can enjoy the day!

What are your thoughts on equality and diversification?

At Wildly in Love, we warmly welcome all amazing couples & the networking of positive businesses regardless of their, ethnicity, gender, sexual orientation, identity, age, disability, religion or beliefs.